Auditoria: many corporate finance back-office systems are not automated


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Even as industries increasingly embrace automation, corporate financial services still rely on manual processes. This is a finding of the state of automation in the Auditoria Back Office report: almost 60% of finance professionals said that current back office systems are not sufficiently automated.

Above: Manual tasks rob finance teams of precious time.

Image Credit: Auditoria

Almost 60% of financials believe that there is a tipping point within the back office, as current back office systems do not meet their needs. As other departments embrace advanced technology, finance is stuck in its early stages, wasting valuable time and resources on manual tasks that could be automated.

Accounts Payable is the most manual back office process. Almost a third of finance professionals believe that accounts payable involved the most manual work within the company.
finance back office, follow-up of accounts receivable.

Financial services don't use AI

Above: Most finance professionals don’t capitalize on the benefits of artificial intelligence.

Image Credit: Auditoria

The results clearly indicate that finance is fed up with the current status quo, with manual tasks taking up most of their day. Time spent on repetitive tasks is the number one challenge for finance professionals, followed by time spent checking and updating data. In addition, more than 50% of finance professionals want a reduction in this type of work. Many are poised to embrace automation, as a third of professionals have indicated that investing in new technologies to improve business processes over the next year is a top priority for them.

In short, the results of the Tipping Point: 2021 State of Automation in the Back Office report indicate that the corporate finance back office must embrace automation to survive in the digitally driven business environment. Now more than ever, finance needs to shake off the reputation that it is slow to adopt new technologies and use advanced systems, allowing the back office to contribute more directly to an organization’s strategic growth.

Auditoria conducted an online survey of 622 U.S.-based finance professionals in spring 2021, aged 30 to 60 and over. Titles included the following titles: CFO / Chief Accountant, Controller, Vice President / Director / Head of Finance or Accounting, Finance Specialist / Professional (Accounts Payable, Receivable, Collections, Treasury, Tax, Audit, etc. ) or IT / financial support.

Read the full Tipping Point: 2021 State of Automation in the Auditoria Back Office report.


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